Shipping policy

Effective Date: 2/9/26
Business Name: [The Mutual Man / Cozy City Living II LLC]
Website: themutualmanbiz@gmail.com

1) Order Processing Time

Orders are typically processed within 2–5 business days (excluding weekends and holidays).

Once your order is processed, it will be shipped using the selected shipping method at checkout.

You will receive a confirmation email with tracking information when your order ships.

Estimated shipping times vary by location:

United States
• Standard shipping: 3–7 business days

International
• 7–21 business days depending on destination and customs

Shipping times are estimates and not guarantees.

Digital products (wallpapers, downloads, etc.) are delivered instantly and do not require shipping.

You will receive access or download instructions after purchase.

Shipping costs are calculated at checkout based on:

• Destination
• Package weight
• Shipping method selected

For international orders:

• Customers are responsible for any customs fees, duties, or import taxes
• We are not responsible for delays caused by customs

If your package is delayed or lost:

• Contact the shipping carrier first using your tracking number
• Then contact us if you need assistance

We are not responsible for shipping carrier delays but will try to help where possible.

Please ensure your address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

For shipping questions, contact:

Email: themutualmanbiz@gmail.com
Response time: [24–48 hours]